Quality Statement

As part of its ongoing commitment to excellence, IFS is dedicated to supplying the highest quality Freight Forwarding services.

By consistently providing services that meet or exceed client expectation we will develop user loyalty and so achieve strong business performance.

All employees are expected to help the company attain high quality standards. It is company policy to:

  • ensure that all staff are fully trained and understand their role in providing good customer service
  • provide services which fully meet customer requirements
  • ensure that services from suppliers are of consistent and sufficient quality
  • strive for continual improvement in performance, underpinned by the necessary financial resources, and highlight objectives and progress through internal and external communications
  • identify and eliminate all forms of waste and inefficiency